SHIPPING AND RETURNS POLICY

 DELIVERY DETAILS

All prints are printed to order, therefore please allow upto 5-working days production time prior to dispatch.

Delivery from Dispatch:
UK Mainland: Next working day
Scotland, Highlands & Islands: 2+ working days
Europe (EU): 3+ working days
Rest of the World: 4+ working days
Channel Islands: 4+ working days

Important Delivery Information: Greeting Cards and Prints are shipped separately. Some heavier or larger orders may incur extra shipping costs. If this is the case you will be contacted and asked whether you would like to pay the additional costs or cancel your order. If you are unsure or have any questions about this please contact us before you place your order.

RETURNS POLICY

Due to the fact that prints are printed to order, we do not accept returns for unwanted, mis-purchased or un-liked prints.

Damaged items must be reported in writing within 24hrs of delivery. Prints damaged during the unwrapping or de-roiling process are not covered by our returns policy. Prints must be returned in a resale condition. On receipt of returned prints, we will inspect the prints for damage, marks, scuffs, blemishes, scratches and/or fingerprints any marks found within the printed areas with be exempt from refund. A gesture of goodwill payment will be refunded to cover the return postage and upto a maximum of 50% of the purchase price.

Prints that are genuinely damaged in transport will be reprinted and delivered in a timely manner at our expense.